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Accounts Receivable Collections Specialists

Salary: $60,000-$65,000/yr

Job Overview

Currently seeking motivated and results-driven Accounts Receivable Collections Specialists to join our team. In this role you’ll be interacting with our clients daily by phone and email providing superior service related to current status of accounts, payments and other concerns.

Job Responsibilities

Contact clients with overdue accounts, both by phone and e-mail, to ensure timely payments on open invoices
Consistently follow up with customers on past due accounts
Investigate reason for delinquencies and encourage and arrange plans for timely payments
Answer incoming calls regarding billing issues
Assist customers with disputes, inquires, and questions surrounding payment history
Submit regular reports on the status of unpaid accounts and any repayment progress
Provide thorough and accurate documentation of clients’ accounts through our communication channels, keeping record of all collection activities.
Maintain positive relationships with sales representatives, clients, and referral partners
Listen attentively to customers to ensure a positive customer experience when resolving account issues related to invoices/billing or cash applications

Required Skills

Prior experience in collections required
Associate’s or Bachelor’s degree required
Excellent written and verbal communication skills, along with superior analytical and critical thinking abilities
“Team player” mentality with outstanding inter-personal and problem-solving skills
Proven track record of reducing past due debts and maintaining current account balances in a portfolio with a high volume of invoices
Self-motivated and able to work remotely
Demonstrated ability to multi-task and work in a fast-paced environment
Flexibility and ability to adapt to the needs of a growing business
Proficiency in Microsoft Excel and experience with Net Suite and Versapay is a plus

Apply Now!

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